ZerorezĀ® Indianapolis Reviews
"Couldn't Be Happier"
Had my carpets cleaned today and couldn't be happier. The technician, Erik was on time, thorough and kind. The job was done quickly. I got scheduled within a week of calling. Great experience!
~ Misty Bustle
"Floors Look Brand New"
My carpets and ceramic tile look brand new! Professional, prompt arrival, super easy to work with. I give them 5 stars!
~ Jeri Rapp Scott
"Great Job"
This is our first experience, and we are very satisfied, will definitely call them again. He did a great job and the house smells great!
~ Amy Kaiser
We Couldn't Ask For More
Our carpets look fantastic, the house smells great, and Andre was very personable and friendly. We couldn't ask for more from a carpet cleaning experience.
~ M.E., Indianapolis, IN
On Time, Knowledgeable and Efficient
Our technician Matt was great to work with. He was on time, knowledgeable and efficient. After today's carpet cleaning service I will definitely be recommending Zerorez to my friends.
~ Monica Farrell
Great Job!!!
The people make the product in the service industry and your representative was awesome!!! Great Job!!!
~ J.S., Greenwood, IN
Very Friendly and Knowledgeable
Andy was the best! Very friendly and knowledgeable and quick!! The carpet looks 100% better and the smell is gone from the pet urine! Thanks Zerorez
~ Sarah Dodd
Very Happy
Carpets look great. And the lemony scent is still in the house the next day! They were able to get a red drink stain out! Very happy with the entire process from start to finish. Will definitely use ZeroRez again!
~ Serita McCleary
"No Soapy Residue!"
"I was looking for a gentler approach than the usual carpet cleaners...very impressed with the care that William gave to my carpet with every step...liked the new dirt loosening machine and that there was no soapy residue! I would definitely recommend Zerorez and William!"
~ K.F. Pittsboro, IN
Absolutely Great Experience
Absolutely great experience. On time, quick yet thorough! Andy was very detail oriented. Carpets were 10 years old but look almost new!
~ Brian Bratcher
Very Helpful and Friendly
Matt was very helpful and friendly. Answered all my questions and gave a quote on my area rug. He also provided me with a spot remover for small accidental spills or stains. The carpets look so much better!
~ Kay Wilhoit
No Chemicals
No chemicals, friendly staff and on time!
~ V.T., Indianapolis, IN
Great Company
Zerorez is a great company! Friendly staff, easy to schedule, reschedule, add services, etc. I added an upholstery cleaning after the tech got there and he worked very hard getting dog hair off of a couch! Carpets look and smell amazing! Definitely recommend!
~ Kristin Curts
Nothing But The Best
I've had nothing but the best with your services. The guy that was out was really nice. I will definitely refer your services to a friend.
~ Betty Franz
"Definitely Recommend!"
Zerorez is a great company! Friendly staff, easy to schedule, reschedule, add services, etc. I added an upholstery cleaning after the tech got there and he worked very hard getting dog hair off of a couch! Carpets look and smell amazing! Definitely recommend!
~ Kristin C.
"What A Huge Difference From Other Companies! "
Oh my what a huge difference from other companies! I had a love seat and a recliner cleaned. Both are over 10 years old and neither ever cleaned before. Matt was fast polite and on time. Wish I could post the before and after pictures to show everyone how great it works.. love the company and will definitely clean more often and use them!!!!!
~ Connie Williams
"They Look Brand New!"
Matt was on time, courteous, and very professional. He took the time to explain to me the process and what my options were in terms of treatments. We are the second owners of this house with 2 year old carpet. They look brand new! I would recommend zerorez to anyone looking to get a deep clean without the harsh chemicals. Worth the money in our opinion!
~ Aaron H.
"No Chemicals Are Used"
I appreciate that no chemicals are used, that every technician is thorough, neat, and polite, and the results are good.
~ M.S.
"Quality Services"
Quality services as advertised. Timely and very fair pricing.
~ T.F.
Worth The Money
Matt was on time, courteous, and very professional. He took the time to explain to me the process and what my options were in terms of treatments. We are the second owners of this house with 2 year old carpet. They look brand new! I would recommend zerorez to anyone looking to get a deep clean without the harsh chemicals. Worth the money in our opinion!
~ Aaron Halterman
Explained Everything
Had five rooms and stairs cleaned by zerorez. Was very impressed on the professionalism of the technician named Justin. He explained everything he was going to do in advance and asked if I had any questions or problem areas I was concerned about. He went above and beyond to meet my requests leaving my carpets looking and smelling clean and fresh. Will not hesitate to recommend Zerorez to family and friends.
~ K.L. ,Greenwood, IN
"Polite and Professional"
The tech was very polite and professional. He was extremely diligent in performance of his job.
~ T.L.
FANTASTIC Experience!
First time using this company and had a FANTASTIC experience! My technician, Justin was very informative about procedures and expected results before beginning. At completion, even suggesting and selling the protector product, our carpets looked amazing. Very professional, efficient and knowledgeable. I highly recommend.
~ Suzy Darter
"Exceeds Expectations!"
"I had my tile cleaned, and the results far exceeded my expectations! It is like new. I have rugs being cleaned as well, but am awaiting their return. I am sure they will look fabulous. The customer service was superior as well - everything from making the appointment to the service day and follow-up was seamless."
~ C.S. Indianapolis, IN
"Zerorez Hit The Mark With Us"
Found Zerorez on Yelp and went strictly off their reviews there. Very positive all around I have found yelpers to be pretty straight forward. Zerorez hit the mark with us, everyone I spoke with on the phone was very friendly, and explained the whole process on what they do. They asked our needs and they fit the bill. They were out fast and Patrick (the tech that came) was fantastic. He explained everything again and made sure we were satisfied as he went along. Along with the excellent job he did, he took care in making sure his runners were in place around corners and stair spindle. my wife and I would highly recommend Zerorez and will use them again.
~ Frank Cascio
"Very Professional!"
"The technician that came was very friendly and answered all of our questions. He was very professional and patient as our 2 young children asked him a million questions about what he was doing. Not to mention, he did a fabulous job. Our carpet looks brand new and smells great. It is not crunchy at all like you get sometimes with chemicals. We plan to use this service again in the future as we are very pleased. The price is very affordable too!"
~ J.T. Indianapolis, IN
Very Professional and Patient With Our 2 Young Children
The technician that came was very friendly and answered all of our questions. He was very professional and patient as our 2 young children asked him a million questions about what he was doing. Not to mention, he did a fabulous job. Our carpet looks brand
~ J.T. ,Indianapolis, IN
"Absolutely Fantastic Service!"
Absolutely fantastic service! I was online scheduling an appointment and received a call from the office before I finished scheduling it! Not only that, but I was doing this on a Saturday and they managed to get my carpet cleaned later that afternoon! Mike was very helpful! I had some pet stains that needed to be treated, I will update if there are issues that arise after everything dries, but so far it has taken away the odor from cat urine which is unbelievable! Absolutely reasonably priced and well worth the money!
~ Rachael Fleury
"So Impressed"
First time customers today and I am so impressed. I didn't think anyone would get all the stains out of this old nasty carpet. I bragged all over my facebook page and to friends.
~ Rebecca Roberts-Terry
Dry In No Time
They did a great job. Matt was professional and polite. He explained everything. Described everything he was going to do. Explained how much pet stain removal was going to be. What had to be done to remove them. Carpets looked great and was dry in no time.
~ Deidre Neel
"We Have Found the Company That We Will Stick With!"
Due to not being 100% happy with previous results over the years, we have never stuck with one carpet cleaning company. I couldn't believe how great our carpets looked after Zerorez cleaned them. As long as we continue to get great results and competitive pricing, I believe that we have found the company that we will stick with!
~ Becky Brown
"Money Well Spent"
Great job. Zachary was polite and explained everything to me from the beginning. The carpets look brand new and it was money well spent.
~ Stuart K.
Work Efficiently and Quickly
Technicians are prompt and courteous. They do their work efficiently and quickly so you (and they) can get on with the rest of your day. Carpets are clean and fresh and are usually dry within 24 hours.
~ T.W., Lebanon, IN
Great Job
Great job. Zachary was polite and explained everything to me from the beginning. The carpets look brand new and it was money well spent.
~ Stuart Keller
"Serviceman Was Courteous"
This is the second time I've used Zerorez... the serviceman was courteous... did a great job... will definitely use them again ! Totally pleased !!!
~ Teresa Giles-Kelly
"Very impressed"
Great explanation of the difference between your system and others we were very impressed.
~ D.S.
Smells Like Clean
Smells like clean.
~ B.K., Indianapolis, IN
"Every Time It's Amazing Services"
Used the service 3 times now. Every time it's amazing services. Today our home was serviced by Ernest Duncan, and he was very professional, nice, kept me updated with the progress, and was very quick. He explained the process of how everything worked. Loved it. Will use again.
~ Mikey Garrett
"Top Notch!"
"The technician was top-notch, professional, friendly, did an excellent job, and when I asked him about cleaning 2 small rugs, he took a few extra minutes to go over them, too. My carpet looks amazing and smells great!! Thank you!!"
~ M.W. Carmel, IN