Why Zerorez® is Better Than Other Cleaners

No other carpet cleaning company can do what Zerorez does, because we are the Experts in the Science of Clean™. We are better from the rest of the carpet cleaning service industry in three ways: Our Process, our People, and our Promise.
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The Zerorez Cleaning Process

Zerorez's Science and Technology Are Innovative

We offer revolutionary, state-of-the-art cleaning technology unmatched by others. This is the keystone that differentiates us from our competitors and establishes us as the industry leader. We confidently, and consistently, deliver Zerorez The Right Way to Clean® in every instance, during every visit.

Our process includes three proprietary components:
  1. The Zr™ Lifter
  2. The Zr™ Water
  3. The proprietary Zr™ Wand

Combined, these create a Zero Residue® clean that means no crunchy carpet, no sticky fibers, no harsh detergents or toxic chemicals, no reappearing spots, No Residue®-laden carpets, eliminated pet odors, safer living spaces, and fast dry times.

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The Carpet and Rug Institute Seal of Approval - Platinum Rating

Zerorez Received the Highest Carpet Cleaning Rating

Zerorez is Platinum Rated by the Carpet and Rug Institute, their highest Seal of Approval. Their independent lab testing confirmed our cleaning methods remove the highest level of soil, remove the most moisture from the carpet, and don't harm the carpet pile. We are indeed Experts in the Science of Clean™!

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Zr™ Lifter

The Zerorez cleaning process starts with a pre-treatment spray, followed by an agitation tool, called the Zr™ Lifter, which uses counter-rotating brushes to dislodge hair, dead skin, non-living allergens, and deeply embedded dirt from the carpet fibers that conventional vacuuming does not remove.
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Zr™ Water

Zr™ Water is our patented cleaning fluid, which is safe to use on both hard and soft surfaces, and which makes our cleaning processes better than everyone else.

Our Zr™ Water is an electrolyzed, ionized, alkalinized cleaning fluid which acts like a soap, but without the chemicals, leaving your carpets free from sticky, dirt-attracting soap.

Because we are cleaning with only water, it is safe for people, pets, and the planet. Plus, we don't add any fragrances to it.


To make our Zr™ Water, we take softened water (water where all minerals are removed) and combine it with an electrolyte, and then pass it through a proprietary membrane which separates the water molecules into a high pH cleaning fluid. Each Zerorez truck is filled up with up to 450 gallons of this cleaning water each day.

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Zerorez carpet cleaning Zr Wand icon logo

Zr™ Wand

Our proprietary Zr™ Wand is an enclosed-system extraction wand which thoroughly rinses the carpet fibers with ourZr™ Water through a fluid-controlled process, effectively removing hard-to-reach dirt and debris without ever flooding the carpet's backing & pad.

Combined with our truck mount, we're able to recover virtually all the water from your carpets. The result is a better clean with significantly improved dry times over our competitors.

Our People

Zerorez's mission is to become the most trusted provider in our industry.

To accomplish this, all of our technicians undergo a background check, motor vehicle check, and drug screening. Our techs and are all bonded, licensed, and insured. They receive on-going training from IICRC certified trainers on the latest, best cleaning practices, as well as how to be professional and courteous in the home.


Our technicians, or Clean Experts, happily listen to your concerns and address any problem areas you have, explaining why some stains are harder to get out, while providing you with various treatment options. They explain our cleaning processes and provide tips for maintaining the clean and don't perform any services without your consent.

Our telephone customer service representatives are kind and courteous on the phone, and you talk to them, and not a robot.

Most of our customer reviews speak to the exceptional and outstanding qualities of our technicians and our overall communication. We are committed to always doing the right thing in every circumstance, even when no one is looking, because we want to gain, and maintain, your trust.

Our Promise

To make sure your experience with Zerorez is exceptional, we promise you will receive:
  • Truly clean carpets and surfaces
  • The best cleaning technology
  • Trained, courteous technicians
  • Cleanliness to your satisfaction
  • A free re-cleaning service if you are not happy with our work!
Our 30-Day Gotta-Love-It Guarantee®

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Over 190,000 5-Star Reviews

We love our customers, and they love us back, with 90% of them willing to refer Zerorez to a friend.

The office staff were friendly and professional even though I had to reschedule twice due to circumstances. The service person was also friendly and professional, took time to answer questions and did a great job on our carpets and area rug. We like the lack of cleaning solution smell once completed also.

~ Julie Price, Denver

I've already recommended you to friends! The two men who performed our cleaning were so lovely, introduced themselves as soon as they arrived - right on time - and immediately scoped out the job, giving realistic expectations. And the end result is beyond expectations! Thank you, thank you!

~ Ann Stone, Asheville

The person who serviced our home was very professional, considerate, and attentive to our needs. He really worked to provide the best results.

~ Michelle Earley, Atlanta

Best carpet cleaner!! Have used Zerorez for 12 years, they are on time and leave no mess behind.

~ Lisa Wirsching, Boise

My carpets look way better than I could have expected. I love that there are no chemicals. Josh was friendly, knowledgeable, and showed up on time. He did a great job of my carpets and answered all my carpet questions. I think the pricing level is great and it was a job well done - will definitely recommend to others.

~ Julianna Mandrusiak, Calgary

The employee who cleaned our tile and carpet was efficient, professional and went above and beyond his duty. He helped move some heavy furniture that was not with in his job description duties. I greatly appreciated this extra effort.

~ Derrick Harbour, Dallas

Great service! Cleaner called ahead of time due to double check booking after finishing a previous job early. Very responsive to all questions asked and even provided details on specials and future cleaning advice. 10/10 would use and recommend again!

~ Clayce Reid, Greenville

The service was exceptional and it didn't take long to get on the schedule. The person who did our cleaning was prompt and professional and explained the process! We will use you all again!

~ Kristen Wank, Kansas City

You are friendly, professional, and the carpets are wonderfully clean (cleaner than any other company.) We love that the cleaning solution is natural. It smells so fresh. And we love that there is Zero Residue®.

~ Dolores Babbitt, Los Angeles

Cleaning Surfaces That Matter Most™

You deserve more than just clean carpets! Keep you and your family healthier by trusting us to expertly remove dirt and grime from living spaces and surfaces throughout your home with our non-toxic proprietary Zr™ Water, which is free of dirt-attracting soaps, detergents, and fragrances. Learn more about our services by clicking on them below.

Carpet

Upholstery

Tile and Grout

Air Ducts

Area Rugs

Pet Odor

Commercial

Mattress

Stone

Hardwood Floors

Shower